New customers have a 14-day risk-free period. Refund requests must be sent to
billing@activids.com
with the subject line "Refund Request."
Refunds may take 5-7 business days to process.
Payments & Refunds
All payments are non-refundable except under the Money-Back Guarantee.
Your payment method will be automatically charged based on your billing cycle. Non-payment may result in service suspension.
Unused video credits do not roll over to the next month.
